FoxTrak gives every electrical job a live tracking page, branded to your business, updated from your phone on site, visible to your customer from quote approval to job complete.
FoxTrak is customer communication and job tracking software built for electrical businesses.
Electrical jobs are booked days or weeks in advance. Materials need ordering. Schedules shift. And somewhere between the quote and the job day, customers start to wonder.
“Are they definitely coming on Thursday?”
“Has the switchboard part arrived yet?”
“Nobody has called me, should I be worried?”
You’re running a busy schedule across multiple jobs. You can’t call every customer every time something moves. But without any visibility, customers feel forgotten, even when everything is on track.
Give them a live view of their job and the calls stop. They know exactly where things are at, every step of the way, without having to ask.
When you create a job in FoxTrak, your customer gets a live tracking link, branded to your business, no app download needed, works on any device.
Build your electrical workflow once
Set up your stages the way you actually work. Quote, Site Visit, Materials Ordered, On Our Way, Upgrading Switchboard, Works Complete, Safety Certificate and Job Complete. Name them your way. Every job after that is ready in seconds.
Share a live link when the job is booked
Your customer gets a branded tracking page showing every stage of their job. They can see exactly where things are at, any time, without calling you.
Update as each stage completes. They’re notified instantly.
Mark a stage from your phone when materials arrive, when you’re on your way, when works are complete. Your customer gets notified automatically by SMS, email or push notification.
Example electrician workflow
Branded to your business
Your logo, your colours, your business name on every tracker. Your customer sees your brand at every stage of their job.
“On Our Way” notifications
Mark the “On Our Way” step and your customer is notified instantly. No more “are you still coming?” calls. They know you’re on your way before they even think to ask.
Quote approvals built in
Send your quote directly from the tracker. Your customer approves with one tap. You’re notified the moment they do. No back and forth over email.
Payment on completion
Invoice attached at the final step. Your customer pays right there without leaving the tracker. Calm customers pay faster.
Materials ordering visibility
Mark materials as ordered and your customer sees it. That one update eliminates the calls asking why the job hasn’t started yet.
Team management
Running a team of electricians? Assign jobs to specific team members. They’re notified when it’s their turn. Everyone knows what’s on and where.
Due date change alerts
If a job runs long, update the finish date and FoxTrak prompts you to notify your customer. Customise the message, add an attachment, and send, or skip it if it’s not needed. Either way the tracker updates automatically.
Automatic reminders
If a customer hasn’t approved or paid, FoxTrak nudges them automatically. Set it once and reminders go out on schedule until they act. No chasing, no awkward follow-up messages.
See all your active electrical jobs at a glance, which jobs are waiting on materials, which crews are on site, which customers are ready for invoicing. Run your whole operation from one screen.
Customers check their tracker instead of calling your office. The “On Our Way” notification alone eliminates the most common inbound call every electrical business gets.
A live tracking page sets you apart from every other electrician who just shows up. Customers notice the difference. That’s what wins referrals and repeat work.
Invoice attached at job complete, paid without leaving the tracker. Customers who feel informed and looked after pay without being chased.
Electrical businesses are using FoxTrak to keep customers informed from quote to safety certificate. When your customer can see materials have been ordered, your team is on the way, and works are complete, the calls stop. What replaces them is trust. That’s the reputation that keeps your schedule full.
Start for freeFree to start. Set up your electrical workflow in minutes. Your customer gets a live tracking link the moment you confirm their job.
Start for freeFree plan available. No time limit.